Fixing Site Builder Elements Not Displaying

When Site Builder elements aren’t displaying on your website, several factors could be preventing them from appearing correctly. This guide walks you through the most common causes and their solutions.

Check Element Status

Navigate to DigiFusion > Site Builder in your WordPress admin dashboard. Locate your element in the list and verify its status shows as “Active” with a green badge. If the status shows “Inactive” with a red badge, click on the element title to edit it.

Change the status from “Draft” to “Published” using the Publish box on the right side of the editor. Click Update to save your changes.

Verify Display Rules Configuration

Edit your Site Builder element and scroll down to find the Display Rules section in the sidebar. Check that your display rules are configured correctly:

For Entire Site Display:

Ensure “Entire Site” is selected
No additional configuration is needed

For Specific Pages:

Select “Specific Pages”
Add include rules for pages where the element should appear
Remove any conflicting exclude rules

Common rule types include:

Entire Site – Shows everywhere
Homepage – Front page only
All Posts – Blog post pages
All Pages – Static pages
Specific Post/Page – Individual content

Confirm Builder Type Compatibility

Each Site Builder element has a specific type that determines where it can display:

Header – Replaces the theme header
Footer – Replaces the theme footer
Page Header – Displays in the page title area
Archive – Shows on blog and archive pages
Single Post – Appears on individual post pages
Hooks – Displays at specific theme hook locations

Verify your element type matches where you expect it to appear. Edit the element and check the Builder Type setting in the sidebar.

Clear Site Builder Cache

Site Builder elements use caching for better performance. After making changes, you may need to clear the cache:

Go to DigiFusion > Site Builder
Make a small edit to any published element (like adding a space to the title)
Click Update to save
This automatically clears the cache for all Site Builder elements

Alternatively, deactivate and reactivate the DigiFusion Pro plugin to clear all caches.

Check Pro License Status

Site Builder functionality requires an active DigiFusion Pro license. Navigate to DigiFusion > Updates and verify your license shows as “Active”.

If your license has expired, Site Builder elements will stop displaying even if they were working previously. Renew your license to restore functionality.

Verify Theme Compatibility

Ensure you’re using the official DigiFusion theme. Site Builder elements only work with DigiFusion and won’t display with other themes.

Check your current theme by going to Appearance > Themes. The active theme should show “DigiFusion” as the name.

Test with Default Content

Create a simple test element to isolate the issue:

Go to DigiFusion > Site Builder > Add New
Enter a title like “Test Header”
Add simple text content like “This is a test”
Set Builder Type to “Header”
Set Display Rules to “Entire Site”
Publish the element

Visit your website to see if the test element appears. If it does, the issue is with your original element’s content or configuration.

Review Hook Placement

For Hooks type elements, verify the hook name is correct and exists in the theme. Common DigiFusion hooks include:

digifusion_before_header
digifusion_after_header
digifusion_before_footer
digifusion_after_footer
digifusion_before_main
digifusion_after_main

Ensure the hook name in your element settings exactly matches an available hook location.

Check for Plugin Conflicts

Temporarily deactivate other plugins to test if there’s a conflict:

Deactivate all plugins except DigiFusion Pro
Check if your Site Builder elements now display
If they do, reactivate plugins one by one to identify the conflicting plugin

Cache and optimization plugins commonly cause conflicts with Site Builder elements.

Browser Cache and CDN

Clear your browser cache and any CDN cache (if using services like Cloudflare) after making changes to Site Builder elements. Changes may not be visible immediately due to caching.

Use an incognito/private browser window to test your site without cache interference.