Header and footer display problems can occur due to various configuration settings, conflicts, or template issues. This guide covers the most common scenarios and their solutions.
Header Not Displaying
If your header is completely missing, check these settings:
Page-Specific Header Settings
Navigate to the page or post editor and look for the DigiFusion page settings. Ensure “Disable Header” is not checked. If using the block editor, find this option in the DigiFusion sidebar panel.
Theme Customizer Settings
Go to Appearance > Customize and verify that header-related settings are properly configured. Check if a logo is set under Site Identity and that header layout options are correctly selected.
Builder Override Check
If you’re using DigiFusion Pro with custom header builders, verify that your header builder is published and has proper display rules configured. Navigate to Site Builder and check the status of your header template.
Footer Not Displaying
When the footer disappears, follow these steps:
Page Settings Verification
Similar to headers, check if “Disable Footer” is enabled in the page settings. This setting can be found in the DigiFusion page options panel.
Footer Widget Areas
Navigate to Appearance > Widgets and ensure that the footer widget areas (Footer 1, Footer 2, Footer 3, Footer 4) contain content. Empty footer areas may cause display issues.
Builder Configuration
For Pro users with custom footer builders, confirm that the footer template is active and properly configured with the correct display conditions.
Incorrect Header Logo
When the logo doesn’t display correctly:
Logo Upload
Go to Appearance > Customize > Site Identity and ensure a logo is uploaded. Check that the image file is accessible and properly formatted.
Page-Specific Logo
If using different logos per page, verify the custom logo setting in the DigiFusion page settings. Ensure the correct image is selected and published.
Logo Size Issues
If the logo appears too large or small, add CSS to control its dimensions:
.digi-logo-img {
max-height: 60px;
width: auto;
}
Menu Not Appearing
When navigation menus don’t display:
Menu Assignment
Navigate to Appearance > Menus and ensure a menu is assigned to the “Primary Menu” location. Create a menu if none exists and assign it to the correct theme location.
Menu Location Check
Verify that your menu items are published and visible. Check the “Screen Options” tab in the menu editor to ensure all necessary fields are displayed.
Builder Template Conflicts
When using DigiFusion Pro builder templates:
Template Hierarchy
Ensure that only one template type is active per location. Multiple active headers or footers can cause conflicts.
Display Rules
Review the display rules for each builder template. Conflicting rules between different templates can prevent proper display.
Template Status
Verify that builder templates are published and not in draft status. Unpublished templates will not display on the frontend.
Plugin Conflicts
Some plugins may interfere with header and footer display:
Plugin Deactivation Test
Temporarily deactivate all plugins to see if the issue resolves. If it does, reactivate plugins one by one to identify the conflicting plugin.
Caching Issues
Clear any caching plugins and browser cache after making changes to header or footer settings. Some changes may not be visible until cache is cleared.